Terms & Conditions (for one-day tours)

Reservation and payment

To sign up for a tour, the client must submit the reservation form together with the necessary deposit, which is 10% of trip price. The deposit will be applied to the trip price or cancellation charges. Balances are due 21 days prior to departure. When application is made on or after the 21st day prior to departure, the trip price must be paid in full before departure by a date designated by Tokyo Discovery Bike Tours. The Travel Contract shall become valid upon Tokyo Discovery Bike Tours’ consent to the conclusion of the contract and receipt of the reservation deposit.

Cancellation and refund
The client is at all times entitled to cancel the Travel Contract, but must pay Tokyo Discovery Bike Tours a cancellation charge determined as follows:
Days prior to departure Cancellation Charge
4+ no charge
1-3  20% of trip price
0  50% of trip price
After departure or no show  100% of trip price
Please contact us by email ( info@biketours.tokyo) if you wish to cancel your reservation.
Changes to the Itinerary

Tokyo Discovery Bike Tours may, after conclusion of the tour contract, cancel the tour or revise its contents and services for any of the following reasons:
natural calamity or disaster, weather conditions, civil unrest, suspension of services rendered by transport facilities, governmental orders, or other circumstanced beyond Tokyo Discovery Bike Tours’ control. Tokyo Discovery Bike Tours reserves the right to take necessary measures when safe, smooth tour operation in accordance with the itinerary is deemed impossible, or when there is valid reason to believe that the tour cannot continue.

Included in trip prices

English-speaking guide services, use of a cross bicycle, use of a bike helmet, a bottle of mineral water, local snack.

Not included in Trip Prices: insurance, lunch, beverages, private taxi, telephone and any other expenses of a personal nature.